PRIVACY POLICY

I. COLLECTION OF PERSONAL INFORMATION
FOOT REFLEXOLOGY ACADEMY collects customer information including: Full name, Email address, Phone number, Username, and Login password for the purpose of establishing a personal profile.

This information is required during the account registration process on FOOT REFLEXOLOGY ACADEMY.

By collecting personal information, FOOT REFLEXOLOGY ACADEMY aims to provide the most practical services to customers, safeguard their rights, and ensure respect for their privacy. Within the scope of this policy, FOOT REFLEXOLOGY ACADEMY is committed to not selling, renting, or exchanging customer information to any third party except as specified in this Policy.

II. USE OF PERSONAL INFORMATION
Collected customer information will be used for the following purposes:

  • Providing consultation services based on the information provided by the customer;

  • Sending notifications to customers regarding interactions between the FOOT REFLEXOLOGY ACADEMY website and members;

  • Ensuring customer security in cases of account compromise, unauthorized access, or impersonation;

  • Contacting customers to provide goods/services, and verifying information for purchase and delivery processes;

  • Conducting surveys, promotional activities, and providing updates on website terms affecting customers.

FOOT REFLEXOLOGY ACADEMY places the highest priority on protecting customer information and strives to meet prevailing standards of personal data protection.

III. DURATION OF INFORMATION RETENTION

  1. Customer information will be retained from the time it is provided until the customer’s account is deactivated.

  2. Information may be retained and used to comply with legal obligations, resolve disputes, and enforce FOOT REFLEXOLOGY ACADEMY’s agreements.

  3. Customers may withdraw consent to the collection, use, and/or disclosure of their personal data by contacting our Customer Support at admin@footreflexologyacademy.com. We will process such requests in accordance with this Privacy Policy and applicable laws.

Please note that withdrawal of consent may result in our inability to continue providing services, and may lead to the termination of your account or contractual relationship with FOOT REFLEXOLOGY ACADEMY.

IV. MODIFICATION OR DELETION OF PERSONAL INFORMATION
Customers may review, update, adjust, or delete their personal information via:

  • Logging into their account and editing the profile information section;

  • Contacting FOOT REFLEXOLOGY ACADEMY via the support email to request data correction.

V. COMMITMENT TO INFORMATION SECURITY

V.1 Personal Information Protection Policy
The management team at FOOT REFLEXOLOGY ACADEMY commits to safeguarding customer data through the following:

  • Strict confidentiality in line with the website’s personal data protection policy;

  • Secure handling of all online transactions and digital documentation in the central data system;

  • No usage, transfer, provision, or disclosure of customer data to third parties without consent, unless required by this Policy or legal regulations;

  • In the event of technical issues or data breaches, FOOT REFLEXOLOGY ACADEMY will notify both the authorities and affected customers within three (03) days of detection.

V.2 Payment Information Protection Policy
FOOT REFLEXOLOGY ACADEMY ensures that all payment transactions conducted on the e-commerce website are protected using necessary security measures.

VI. INFORMATION SHARING PARTIES

  1. The website management may disclose customer data when necessary to protect customer rights or comply with requests from authorized third parties.

  2. Information may be shared with the product development department to enhance offerings and better serve individual customers. If customers opt out, FOOT REFLEXOLOGY ACADEMY will honor their request.

  3. Customer data may be disclosed to attorneys or competent authorities when legally required.

  4. In the event of a merger or acquisition involving FOOT REFLEXOLOGY ACADEMY, customers will be notified via email or website notice of any changes regarding ownership or use of personal data.

  5. Cookies are used by FOOT REFLEXOLOGY ACADEMY and its partners to store user data during website visits. Cookies are small data files stored by the browser or hard drive.

  6. Third-party services are used to track customer behavior on the site. All data collected is anonymized and used solely for service and marketing performance improvement.

  7. As with most websites, we automatically collect and log information such as IP addresses, browser types, language preferences, ISP, referring/exit pages, operating systems, timestamps, and clickstream data. This information supports trend analysis, site administration, and user behavior research.

VII. DATA STORAGE ADDRESS
All customer information is stored at:
FOOT REFLEXOLOGY ACADEMY
Email: admin@footreflexologyacademy.com

Certain sections of this Privacy Policy may be subject to updates. Should there be any changes to our data collection, usage, or sharing practices, we will notify customers via email and provide options regarding the continued use of their personal data.

For any questions related to this policy or about FOOT REFLEXOLOGY ACADEMY in general, please contact us at the address above for timely assistance.